SHIPPING POLICY
We charge a flat rate shipping and packaging fee of $9.95 for all products. We do not ship international due to export / import restrictions on natural wood products.
RETURN POLICY
We strive to ensure our products are as described. As each item is one of a kind, we cannot exchange your item. Returns are accepted for store credit only. Returns must be received within 10 days of delivery. All items must be returned in their original condition and unaltered. Final sale items are not eligible for return. Please allow up to two weeks for your return to be processed. You are responsible for return shipping costs. Please reach out to treefrogstudiosva@gmail.com with any questions.
PAYMENT METHOD
We accept most forms of electronic payment, sorry, no crypto currency (mostly because I just don't understand it).
SPECIAL ORDERS
Do you have a specific request or perhaps that special event that we could make just all that more special with a unique, one of a kind item? Please contact us to discuss.