We strive to ensure our products are as described. As each item is one of a kind, we cannot exchange your item. Returns are accepted for store credit only. Returns must be received within 10 days of delivery. All items must be returned in their original condition and unaltered. Final sale items are not eligible for return. Please allow up to two weeks for your return to be processed. You are responsible for return shipping costs. Please reach out to treefrogstudiosva@gmail.com with any questions.